POPULAR QUESTIONS
Frequently asked questions from customers
Frequently asked questions on Rainbow Blinds design and installation services.
Consultation
We offer a wide range of blinds including Venetian, Roller, Roman, Vertical, Pleated, and Wooden Blinds. We also have a variety of materials such as fabric, wood, and aluminium. During your consultation, we can show you samples and help you choose the perfect style for your home or office.
Our consultation and measure-up service is completely free of charge! We will visit your home or business, take accurate measurements, and provide expert advice on the best options for your space at no cost.
Typically, the consultation and measurement process takes around 30 to 60 minutes, depending on the size of your property and the number of windows you’d like to have blinds for. We make sure to give you plenty of time to discuss your needs and preferences.
Yes, we recommend that someone be present during the consultation, so we can take accurate measurements and discuss your preferences for colours, styles, and materials. This also gives us the opportunity to answer any questions you may have in person.
Absolutely! After the consultation, you’ll have time to review your options and choose the style, colour, and material that suits your needs. If you need more time, we’re happy to schedule a follow-up appointment or provide samples for you to consider.
On average, it takes between 7 to 14 working days for your blinds to be made, depending on the type and any customisation requests. Once the blinds are ready, we can schedule the installation at a convenient time for you, which usually takes a couple of hours.
Yes, all our blinds are custom-made to fit your exact measurements. We don’t offer standard sizes, as we believe every window should be treated as unique. Our expert team will ensure a perfect fit for each window.
We understand that sometimes you may need your blinds fitted quickly. While standard lead times apply, we offer an express service for urgent orders. Please let us know when booking your consultation, and we’ll do our best to accommodate your needs.
Yes, all our blinds come with a standard 12-month warranty against manufacturing defects. If there’s any issue with the quality or functionality of your blinds, we’ll fix it or replace them free of charge within the warranty period.
Miscellaneous
Cleaning instructions will depend on the type of blinds you’ve chosen. For most blinds, a regular dusting with a soft cloth or a vacuum cleaner with a brush attachment will suffice. For a deeper clean, we can provide more specific advice based on the material.
Yes, we offer a range of child and pet-safe blinds, including those with safety features like cordless options and looped chains with safety mechanisms. Please ask our team to show you the suitable options.
Absolutely! We offer free, no-obligation quotes for both the blinds and installation. Just let us know the measurements and the type of blinds you’re interested in, and we’ll give you a full estimate.
Of course! We offer free samples of most of our blinds, so you can see how the material and colour look in your space before you make a final choice.
We occasionally have special offers and promotions, particularly for large orders or repeat customers. It’s always worth asking if any discounts are available when you place your order.
We accept various payment methods, including credit and debit cards, bank transfers, and cash. We also offer flexible payment options in some cases, so please ask us if you’d like to discuss them.
These are all standard queries customers might have, and the answers are designed to help them feel informed and confident about their purchase!